Inbound Services
INBOUND NUMBERS
(13 / 1300 / 1800)
Simplify how customers connect with your business by using an inbound 13, 1300, or 1800 number. These services allow callers to reach you using a single national number.
At SPN Co we have a number of 13 / 1300 / 1800 plans tailored to suit your needs. Whether you are after a basic service or one that can provide you with real-time reporting and access to a self-managed portal, we have the service and the plan for you.
Inbound Services Benefits
-
Improve customer experience.
Give customers one easy-to-remember number. Optimise your routing to direct customer calls to the right person every time with minimal touchpoints. -
Increase reach.
Advertise your business nationally with a simple, easy-to-remember 13, 1300, or 1800 number. -
Enable a hybrid workforce.
Give your staff the flexibility to answer business calls anytime and anywhere, even on their mobile. -
Improve business efficiency.
Flexible call routing features allow you to streamline call flows and send calls to the right locations for the calls to be answered. -
Rapidly adapt to changes.
Flexible services and a web-based management portal ensure you are always in control of when, where, and how calls are answered, and you can adjust if your business or call volumes change. -
Ensure business continuity.
Safeguard your business against any outage by predetermining what happens to calls in planned or unplanned outages. -
Take your number with you.
Changes to your business, whether you are relocating or growing your team won’t disrupt how your customers can contact you. Manage and route numbers as your circumstances change.
Call one of our local Business Telco Specialists
to discuss the best option for your business
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