The importance of reliable, efficient, and cost-effective communication systems for modern businesses cannot be understated. Our business phone system solutions are designed to meet diverse business needs, ensuring seamless connectivity, enhanced productivity, and significant cost savings. Discover our wide range of voice services, from hosted PBX to SIP trunking, each tailored to provide your business with the best possible communication tools.
Cloud Phone Systems
Our Hosted PBX, also known as a cloud, based phone system, provides a complete voice telephony service delivered over your internet connection. Whether your internet is provided by SPN Co or another service provider, our cloud-based business telephone system ensures a seamless communication experience for both your team, and your customers.
Key Features and Benefits:
Cloud-Based
No need for on-premise equipment, reducing maintenance and overhead costs.
Saves You Time and Money
Lower setup and operational costs compared to traditional office phone systems.
Scalable
Easily add or remove extensions as your business grows or changes.
State-of-the-Art Telephone Features
Access advanced features like call forwarding, voicemail to email, call recording, and more.
Mobile-Friendly
Access your phone system from anywhere with internet connectivity, perfect for remote and hybrid work environments.
Works Everywhere
Reliable performance across various locations and devices.
Compatibility
Integrates seamlessly with your existing hardware and software.
Unified Messaging Services
Combine voice, video, and messaging into a single platform for streamlined operations.
Simplified Billing Structure
Transparent pricing with straightforward billing, avoiding unexpected costs.
Large Selection of Brand Leading Hardware
Choose from a wide range of high-quality, pre-configured hardware.
Fast and Easy Set Up
Quick deployment with pre-configured plug-and-play hardware.
Zero-Touch Provisioning
Simplifies the setup process, minimising the need for manual configuration.
User-Friendly
Web-based management interface for easy control and customisation.
SIP Trunking Solutions
Our SIP Trunking services provide a flexible and scalable way to manage your business communications by connecting your existing phone system to the internet. SIP Trunks are ideal for businesses looking to enhance their communication capabilities without replacing their entire phone infrastructure.
Key Features and Benefits:
Cost Savings
Reduce your communication costs with competitive call rates and no need for additional hardware.
Scalability
Easily adjust the number of channels to match your business needs.
User-Friendly
Web-based management interface for easy control and customisation.
Reliability
Benefit from high-quality voice services over a dedicated internet connection.
Fast &
Easy Setup
Quick deployment with pre-configured plug-and-play hardware.
Zero-Touch Provisioning
Simplifies the setup process, minimising the need for manual configuration.
Simplified Billing Structure
Transparent pricing with straightforward billing, avoiding unexpected costs.
BYO Phone System for Business
Our SIP trunks integrate with a wide range of on premise and cloud-based phone systems.
Cloud Phone Plans and SIP Plans
PAYG (Pay as You Go) Plans
Ideal for businesses looking to pay for usage as needed, offering flexibility and control over communication costs.
All-Inclusive Plans
Provide a comprehensive package with a set monthly fee, covering standard calls, features, and more, ensuring predictable billing.
Difference Between Cloud PBX Phone System and SIP Trunking
Cloud Phone System
Cloud phone systems are essentially business phone systems; they are however based in the cloud and include a wide range of smart features that enhance your business communication. It offers a complete business telephony solution with advanced features such as call routing, voicemail, call recording, and unified messaging services. Cloud phone systems are fully managed by SPN Co, eliminating the need for on-premise equipment and simplifying management with a web-based interface.
SIP Trunking
SIP Trunking also known as voip lines are used primarily to make and receive calls over the internet. It connects your existing phone system to the internet, enabling you to benefit from high-quality voice services. Unlike cloud phone systems, SIP Trunking does not include the smart features inherent to a cloud PBX business phone system. Instead, it provides a flexible and scalable method to enhance your existing communication infrastructure. SIP Trunks can be purchased on their own and integrated with a variety of phone systems, including on-premise and cloud based as well as Microsoft Teams and 3CX.
Key Differences
Hosted PBX
Complete telephony solution with advanced features, managed by SPN Co.
SIP Trunking
Connectivity solution for existing phone systems, enhancing call capabilities without replacing current infrastructure.
4G and 5G Backup Services
Ensure Continuous Operations
SPN Co provides 4G and 5G wireless broadband backup services via the Telstra Wholesale Mobile network. This ensures that your business is not impacted during an outage, maintaining seamless communication and business continuity.
Why Choose SPN Co
Comprehensive Solutions
We offer a wide range of business solutions tailored to meet the unique needs of your business, from cloud phone systems to nbn packages and 5G sim only plans. We are a full-service business telco.
Expert Support
Our team of experts provide you with the support you need to set up and manage your voice services efficiently. We are here to help you every step of the way, our team are in sunny Melbourne.
Cost-Effective Plans
Our competitive pricing and flexible plans ensure you get the best value for your investment. With options to scale and customise, SPN Co makes it easy to find the right solution for your business.
Frequently Asked Questions
What are the primary differences in each of the solutions and when would I choose one over the other?
Each solution has distinct strengths. Choose Cloud PBX for a full-featured telephony system with advanced call management. Opt for SIP Voice if you want to enhance an existing system with internet-based calling. Select 3CX for a comprehensive software-based PBX with robust features, including CRM integration and video conferencing. Microsoft Teams is ideal for businesses prioritising collaboration, offering integrated messaging and calling within a unified platform. If you are still unsure, our friendly team will be able to help guide you to the right solution!
When should I choose Cloud PBX over SIP Voice?
Opt for Cloud PBX if you need a full-featured telephony system with advanced features like call routing and unified messaging, ideal for businesses seeking comprehensive solutions.
What scenarios favour SIP Voice instead of 3CX?
Choose SIP Voice if you already have an existing phone system and want to enhance it with internet-based calling without adding a full PBX solution like 3CX.
Can SIP Voice be used with Microsoft Teams?
Yes, SIP Voice can be integrated with Microsoft Teams to enhance its calling capabilities, making it a versatile option for businesses already using Teams.
What is the 3CX Hosted Voice solution?
3CX Hosted Voice is a cloud-based business phone system that integrates various communication channels, including voice, video, and live chat, into one platform. It can be acquired as a standalone solution or bundled with SPN Co’s Business nbn services.
Can I use my existing Australian phone numbers?
Yes, our voice solutions allow you to keep your phone numbers.
How does 4G and 5G backup work?
SPN Co provides 4G and 5G backup services through the Telstra Wholesale Mobile network that are used as standby connectivity if your primary connection suffers an outage, ensuring your business never misses a beat.
Is a cloud-based phone system suitable for remote and hybrid work environments?
Absolutely. cloud phone systems are ideal for remote and hybrid work models, allowing employees to access the phone system from anywhere with internet connectivity.
What are the benefits of SIP Trunking?
SIP Trunking offers benefits such as cost savings, scalability, reliability, and the ability to integrate with existing business telephone systems. It also provides flexibility in adjusting the number of channels based on your business needs.
How reliable are cloud-based phone systems?
Cloud phone systems are highly reliable, with built-in redundancy and failover mechanisms. Additionally, SPN Co offers 4G and 5G backup services to ensure uninterrupted voice capabilities.
What hardware is required for SIP Trunking?
To use SIP Trunking, you need a compatible on premise or cloud-based phone system.
What internet plans does SPN Co offer?
SPN Co offers a variety of internet packages, our team can do an nbn check for you to help you determine the right nbn connection. We also provide 4G and 5G business mobile phone plans.
Get Started with SPN Co Today
Transform your business telecommunications with SPN Co’s comprehensive voice solutions. Whether you are looking to upgrade your phone system, integrate advanced features, or ensure uninterrupted service with 4G/5G backup, we have the perfect solution for you.