Business SMS Marketing That Reaches Customers Instantly
Turn time sensitive messages into measurable results with SPN Co’s Business SMS Marketing. Built for businesses seeking better outcomes with clients, our platform delivers personalised campaigns with real time click tracking, two way replies, and built in compliance, so you can reach customers across Australia with confidence.
Why SMS now?
SMS achieves open rates up to 98% and is typically read within minutes. When you need a response today be it, sales, service, or urgent updates, SMS cuts through.
What You Can Do with SPN Co SMS
Run high performance campaigns
Launch promos, product drops and limited time offers that customers actually see.
Send smart reminders
Confirm appointments, deliveries and payments to reduce no shows and support tickets.
Have two way conversations
Route replies to your team or a shared inbox and keep context in one place.
Track everything
Delivery receipts, click throughs and opt outs feed straight into your reports.
Stay fully compliant
Consent management and one tap opt outs keep you aligned with Australian spam laws.
How It Works
Import & segment
your lists (CSV upload or API). Create dynamic segments by purchase history, location, or lifecycle stage.
Compose & personalise
with templates and merge fields (first name, store location, order number, etc.).
Link & measure
using branded short links and automatic UTM tagging for analytics.
Schedule or trigger
sends based on time, behaviour or events (abandoned booking, order ready, upcoming renewal).
Manage replies & opt outs
in one place; route conversations to your team. Compliance updates are automated.
Key Features
Two way SMS
with dedicated Australian virtual numbers for reply enabled campaigns.
Alphanumeric Sender ID
(where supported) for branded, one way notifications.
Click tracking
with short links, UTM parameters and exportable reports.
Templates & variables
to scale personalised messaging without copy paste.
Consent & opt out management
(STOP/unsubscribe keywords) with automatic suppression lists.
Role based access
and approval workflows for teams.
SMS Marketing works beautifully with your SPN Co solutions. Bundle SMS with our 4G and 5G Mobile solutions on the Telstra Wholesale Mobile Network, 3CX cloud phone systems or Microsoft Teams Calling, and Inbound 13/1300/1800 numbers to centralise your business communications.
Compliance & Trust
SPN Co helps you meet Australian requirements for commercial messaging:
Consent
Only message customers who’ve opted in, or where you have inferred consent.
Identification
Clearly identify your business in every message
Opt out
Provide a functional unsubscribe (e.g. “Reply STOP to opt out”). Opt outs are honoured automatically.
We maintain comprehensive suppression lists, link safety, and audit logging so your team stays protected while moving fast.
Use Cases
Retail & ecommerce
Launches, back in stock, VIP exclusives, delivery updates
Professional services
Appointment reminders, fee notices, satisfaction surveys.
Hospitality & events
Last minute availability, waitlist activations, venue changes.
Trades & logistics
Job status updates, ETA alerts, proof of service follow ups.
Healthcare & clinics
Recall reminders, pre visit checks, feedback requests.
Why SPN Co
One provider
for mobile, internet, voice and SMS, fewer vendors, faster resolution.
Flexible bundling
to keep total cost of connectivity down.
Simplified onboarding
with a clear playbook and human support.
Actionable analytics
you can tie to sales, bookings and service metrics.
Ready to get started? Give our friendly team a call, or send us a message via our website, we will be happy to map the best messaging plan for your goals.
Frequently Asked Questions
Is SMS marketing legal in Australia?
Yes, provided messages follow Australia’s spam laws and include a functional opt out. SPN Co includes consent tools and automatic unsubscribe management.
Can I track responses or clicks?
Yes. You’ll see delivery status, click through rates and reply volumes in real time. Data can be exported to your reporting tools.
What’s the difference between SMS marketing and appointment reminders?
They use the same channel. Reminders are transactional (service messages). Marketing is promotional (commercial offers). SPN Co supports both, with appropriate consent and opt out controls.
Do I need to be technical?
No. The dashboard is simple, and our team can set up your first campaigns.
How fast are messages delivered?
Typically within seconds to minutes, depending on carrier routes and volumes. Time to inbox in Australia is generally very fast.
Can I receive replies? Do I get a dedicated number?
Yes. For reply enabled campaigns we provision a dedicated Australian virtual mobile number so you can manage two way conversations.
Do you support personalised links and UTM tracking?
Yes. Create short links with UTM parameters to attribute revenue in your analytics platform.
How are opt outs handled?
If a contact replies with a standard keyword like STOP, we automatically block future sends to that number and update your suppression list.
Can I send SMS internationally?
Yes. We support international delivery for many regions. Coverage and pricing varies, we’ll confirm for your target countries.
How is pricing structured?
Usage based pricing with volume tiers. No hidden fees. We’ll tailor a plan to your monthly throughput and feature needs.