Business nbn® vs. Home nbn®: Key Differences
Welcome to the world of high-speed connectivity tailored for businesses! At SPN Co, we often receive inquiries from our customers asking about the differences between Business nbn® (National Broadband Network) and residential nbn®. In this review we will breakdown the key differences that can significantly impact the productivity, security and network uptime of your business operations.
Dedicated Support
When you choose SPN Co for your Business nbn® solution, you are not just opting for a service; you are becoming a valued partner. Our onshore support in Australia ensures you receive dedicated assistance, eliminating the feeling of being just another number.
Productivity and Security with Static IP
Business services from SPN Co come with a static IP, providing a fixed address that enhances security and allows network appliances to operate seamlessly. This stability is crucial when choosing internet for a business relying on consistent and secure connectivity.
Enhanced SLAs for Uptime
Business nbn® services at SPN Co benefit from enhanced Operational Level Agreements (OLAs) and Service Level Agreements (SLAs), offering key outcomes including swift service restoration. Enjoy smoother operations with quicker response times and minimal downtime. Additionally, you can choose to enhance your uptime even further on the nbn®depending on the number of mission critical applications your business is running.
Telstra 4G and Telstra 5G Fixed Wireless Solutions
As an SPN Co business customer, your fixed business internet connection via the nbn® and your 5G services run in parallel, acting as a unified solution to ensure that, if either service goes down, your business will continue to function. We designed this approach to connectivity with business continuity in mind. By seamlessly integrating Telstra 4G and Telstra 5G fixed wireless solutions with your primary nbn® connection, we create a failover mechanism that safeguards your operations against unexpected network disruptions.
Flexible Network Speeds, Unrestricted Services, and Seamless Integration
Our business support spans all our internet plans for business, speeds, and architectures, ensuring we can adapt to the dynamic demands of your operations, Unlike home nbn® services that offer limited support options, SPN Co caters to businesses of all sizes. We excel in seamlessly integrating critical systems like CRM platforms and collaboration tools, forming a cohesive workflow for your organisation. This is a key differentiator from home nbn® services, often lacking the essential support required for effective business systems.
About the nbn® Speeds and Access Types
FTTN, FTTB, and FTTC
These access types are all last-mile copper connections, capping the maximum download speed at up to 100mbps. However, factors such as distance, the quality of copper, and applications in use can affect the actual speed experienced by businesses.
HFC (Hybrid Fibre Coaxial)
HFC offers a higher download speed of up to 1000mbps, but it is available in select areas. This access type provides businesses with a faster connection, allowing for more data-intensive activities.
FTTP (Fibre to the Premise)
This access type offers up to 1000mbps download and up to 400mbps upload speeds (commonly known as nbn 1000 / 400). FTTP allows businesses to scale further within the network, providing symmetrical speeds that enhance both download and upload capabilities. Nbn® offers what is known as ” nbn® Fibre Connect,” and eligible premises can receive a complimentary upgrade with no capital expenditure outlay to enjoy business fibre broadband. SPN Co takes pride in offering this solution and can check your address to determine if you are eligible. View our business fibre network plans here .
nbn® Enterprise Ethernet
This access type offers symmetrical bandwidth, SLA’s (service level agreements) and our nbn® enterprise ethernet pricing enables businesses of all sizes to upgrade if they choose to. Nbn® Enterprise Ethernet is delivered as a highly available nbn® business fibre internet solution.
Determining the Right Speed for Your Business
CRM and Applications
Customer Relationship Management (CRM) systems are central to many businesses. These systems thrive on consistent and high-speed connectivity. For a small business with around 5-10 active users, a connection with a speed of 25-50mbps should be sufficient. However, for larger enterprises with 50 or more users, opting for 100mbps or higher may be necessary to ensure seamless CRM usage.
Video Streaming Calls
Video conferencing and streaming calls are bandwidth-intensive activities. For a business conducting regular video calls with around 5-10 users, a speed of 50-100mbps is advisable. Larger enterprises engaging in constant video conferencing may require speeds exceeding 100mbps for optimal performance.
Cloud and Disaster Recovery Backups
Cloud services and disaster recovery backups demand reliable and fast internet connections. For businesses relying heavily on cloud services, a speed of 100mbps or higher itis recommended, especially if regular backups and data transfers are part of your operations.
Emails (Inclusive of Large Files)
Email communication is a fundamental aspect of business operations. For a business with moderate email usage, a speed of 25-50mbps should suffice. However, if your business frequently sends or receives large files via email, consider opting for 100mbps or higher to ensure swift and efficient file transfers.
Collaboration Applications
With the rise of remote work, collaboration applications like Microsoft Teams and Slack have become integral to business operations. For small to medium-sized businesses using these applications, a speed of 50-100mbps is recommended. Larger enterprises engaging in extensive collaboration activities may benefit from speeds exceeding 100mbps.
What are the primary benefits of choosing Business nbn® over Home nbn® for my company?
Business nbn® offers several key advantages including personalised support, static IP for better security and system integration as well as enhanced Service Level agreements for improved uptime, and dual connectivity options with Telstra 4G and 5G to ensure continuous operations. These features are specifically tailored to meet the demands of business operations, making them more robust than home nbn® services.
How does the static IP feature enhance security and productivity in Business nbn®?
A static IP provides a consistent address for internet communications, which is crucial for businesses that use networked devices and systems. This stability helps in avoiding downtime and ensures seamless access to business resources, which enhances both security and productivity.
Can Business nbn® support high-demand applications like video conferencing and CRM systems?
Yes, Business nbn® is designed to support high-demand applications by providing various speeds and connectivity options tailored to business needs. Whether it’s CRM systems, voip phones for nbn, video conferencing, or high-volume data transfers, Business nbn® can accommodate the bandwidth requirements of these applications efficiently.
What are the enhanced SLAs in Business nbn® and how do they benefit my business?
Enhanced Service Level Agreements in Business nbn® ensure quicker response times and minimal downtime. These agreements define the level of service you can expect, including swift restoration of services, which is critical for maintaining uninterrupted business operations.
Is there a failover mechanism in place with Business nbn® services?
Yes, our business fibre plans can incorporate a failover mechanism by integrating Telstra 4G and Telstra 5G fixed wireless solutions. This setup provides a backup in case the primary nbn® connection fails, ensuring that your business operations continue without significant disruptions.
How can I determine the right nbn® speed for my business needs?
The right speed depends on several factors including the number of users, the type of applications used, and the intensity of your business operations. Consult with connectivity experts at SPN Co who can analyse your specific requirements and suggest the most appropriate nbn® speed and service plan for optimal performance.
What other services does SPN Co offer?
We offer a wide range of business solutions, including some of the best business mobile plans, hosted voice with multiple options including Microsoft Teams and 3CX. Our mobile phone plans also come with eSIM capability.